The Operations Associate (OA) is a key member of the school’s operations team, handling a wide variety of non-instructional tasks for the school. The OA courteously gives information to callers and assists guests and visitors. To be effective, OAs must develop positive interpersonal relationships with the entire school community including staff, students, families, and visitors. Responsibilities vary from day to day and may include data entry and maintenance in a wide variety of school information systems, keeping accurate school records, handling correspondence, and supporting a variety of diverse projects. Essential responsibilities include receiving calls and walk-in inquiries, providing information, making referrals, directing guests, processing data entry related to attendance, enrollment, nutrition, and other programs, completing sales and writing receipts for incoming funds, supervising students during passing periods and lunches, maintaining accurate and confidential records, preparing and maintaining correspondence, communicating with parents and external partners, and performing other duties as assigned. The ideal candidate believes in quality education for all scholars, supports social justice and anti-racist missions, fosters a positive and collaborative culture, has strong academic and interpersonal skills, and holds a growth mindset. Minimum qualifications include a high school diploma or equivalent (Associate’s or Bachelor’s degree preferred), 0-2 years of relevant experience, and Spanish fluency is strongly preferred. The role supports Alliance’s mission to serve underserved communities in Los Angeles and requires full COVID-19 vaccination.
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