Job Description

Are you looking for a company who believes in world class employee culture and focuses on growing YOU professionally?

Alpine Intel is dedicated to innovation across the property, auto, liability, and workers comp insurance fields – helping our customers reach peak performance throughout the policy life cycle. Through our operating brands, HVACi, StrikeCheck, National Fire Experts, Donan Engineering, BSC Forensics, Component Testing Laboratories, The Robison Group, VRC Investigations, TechLoss, and Mecanica Scientific Services we are respected as the industry leader for our scale and our track record of conducting expert, specialized, and accurate investigations. Headquartered in Charlotte, North Carolina, our team of experienced professionals provides high-quality solutions nationwide. Alpine Intel is looking for bright candidates with a passion for problem solving to join our growing team.

Welcome to Alpine Intel, a leader in the property insurance intelligence industry. We are currently seeking a Administrative Assistant to join our growing team in Oxnard, CA.

This position will perform administrative and office support activities for team members. Duties and responsibilities include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Additional duties may include review and retention of various data and files received by MSSC’s clients. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

What Does Alpine Intel Offer You?

• Competitive Compensation Package
• Career Growth
• A Diverse & Positive Work Environment
• Professional Development
• Employee Referral Bonus
• Medical, Vision, and Dental Insurance Coverage
• 401K with Match
• HSA and HRA (Employer contributions)
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short-Term and Long-Term Disability
• Tuition Reimbursement
• Paid Time Off and Holidays

Key Responsibilities Include:

• Provides responsive, high quality service to MSSC’s clients
• Answering incoming phone calls, taking new case calls and checking for conflicts
• Opening new cases into MSSC system
• Filing, copying, scanning and printing materials for file
• Calendaring for team members
• Printing inspection photographs and preparing disks for client and MSSC file
• Sending prepared materials via UPS
• Researching vehicle specifications
• Tagging and entering physical evidence into MSSC system;
• Assisting MSSC team member’s with duties assigned
• Ordering printing supplies, office supplies, and materials as requested by Office Manager and engineering staff
• Checking and receiving mail, depositing checks at the bank, driving personal vehicle to run errands as assigned
• Reviewing and summarizing depositions from clients
• Entering new contacts into MSSC system
• Ordering various documents as needed
• Preparing Excel spreadsheets as assigned
• Closing and archiving case files
• Communicates with team members throughout individual projects
• Quality control of work generated, reporting to Director of Engineering
• Work as a team member
• Prompt professional courtesy is expected when representing MSSC
• Timely submission of billing expenses and hours via Company software
• Contributes to team effort by accomplishing related results as needed

Minimum Qualifications:

• Must be detail oriented with the ability to handle multiple tasks simultaneously.
• Ability to apply critical-thinking, problem-solving, and decision-making in order to prioritize workload and proactively prevent problems
• Must be adaptable with the aptitude and willingness to learn new skills and techniques.
• Must be extremely well organized with the ability to deliver fast and accurate turnaround times.
• Excellent written and verbal communication skills.
• Must be team oriented and enjoy service-oriented work.
• Demonstrate adaptability and flexibility, and perform additional tasks as needed.
• Must have superior customer service skills.
• Must have excellent overall computer skills.
• Must meet or exceed company aptitude standards regarding overall computer and technical proficiency.
• Must conduct business in an honest and ethical fashion at all times.

Physical Requirements:

• Works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.
• Noise level in the work environment is typical of that of an office.
• Incumbent may encounter frequent interruptions throughout the workday.
• Regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 25 pounds.

To learn more about us visit

Alpine Intel is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are an E-Verify participating employer.

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