Pleasant Holidays, one of the largest travel wholesalers in the United States specializing in vacation travel to various global destinations, is seeking an Airline Ticketing Agent (Air Tariff). The Airline Ticketing Agent is responsible for managing and maintaining accurate air-fare data, including rules, taxes, and surcharges for both domestic and international travel. This role supports internal departments and external airline partners by ensuring timely and precise loading, assisting with ticketing and exchanges, and resolving pricing discrepancies. Key responsibilities include providing high-quality customer service, monitoring and maintaining airline fare rules, managing air ticketing and exchanges, updating transportation segments, resolving pricing and loading issues, assisting with flight and date changes, supporting Air Operations with itinerary corrections, and reviewing airline debit memos. The position requires a minimum of two years experience with Apollo, preferably working with a tour operator, consolidator, or airline, intermediate+ skills in Microsoft Office, strong organizational and communication skills, and a high school diploma or equivalent (college degree preferred). The work schedule is Monday to Friday, 8:30 AM to 5:30 PM, with a Saturday rotation required. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California and offers a comprehensive benefits package including medical, vision, dental, paid time off, life insurance, long term disability, 401(k), AFLAC plans, and travel discounts. The company is an Equal Opportunity Employer and values stability, growth, and commitment to service excellence.
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