Job Description

Join a Patient-First Team – Client Care Specialist (Front Desk Admin/Sales)

• Are you a people-first, detail-oriented professional who loves creating a welcoming and organized environment?
• Do you want to work in a high-quality clinic where patient care comes first—where you’re valued as a key part of the team, and your contributions directly impact our
• success?
• Would you love a flexible schedule, three-day weekends, and a workplace that invests in your
• personal growth and fulfillment?

If so,  Manual Physical Therapy & Concierge Services is looking for YOU.

Why Choose Manual Physical Therapy & Concierge Services?

• We do things differently. Our care is 100% one-on-one, with hour-long treatment sessions that focus on quality—not volume.
• We don’t take insurance, so we spend more time building real relationships with patients and guiding them toward care that changes their lives.
• We’re looking for a  Client Care Specialist(Front Desk Admin/Sales)who is passionate about people, organized to the core, and excited to play a vital role in both patient care and business success.
• Since we don’t have a separate sales team, this position includes lead nurturing,
• follow-ups, and helping potential patients take the next step in their health journey.

What Makes Working Here Special?

At Manual Physical Therapy & Concierge Services, you’re not just “running the front” You’re the first voice, the trusted guide, and a key part of helping people say “yes” to the care they need.

• Four-Day Workweek – We’re open Monday through Thursday, so every weekend is a three-day weekend.
• Competitive Pay & Bonuses – $20–$22/hour, plus performance-based incentives.
• Personal Growth & Development – Learn communication, sales, systems, and
• leadership. We invest in you to become the best version of yourself.
• 401(k) Matching + Health Insurance + PTO – We support your future, your well-being,
• and your time to rest.
• Paid Holidays – We offer six paid holidays, including Christmas. (Note: Our optional
• week off during the holidays is unpaid, except for the Christmas holiday itself.)
• Positive, No-Drama Culture – We don’t do office politics. We do support, accountability, and mutual respect.

What You’ll Be Doing

You’ll be the first impression and the engine behind a smooth-running clinic. You’ll support both our patients and our practice, wearing a few hats—but never more than you can handle.

• Create a welcoming environment – Greet every patient like they matter. Because they do.
• Manage schedules & flow – Handle check-ins, check-outs, and calendar management with care and accuracy.
• Nurture leads – Follow up with inquiries, build rapport, and guide people toward scheduling their first appointment.
• Convert prospects into patients – Help people understand the value of our care and support them in making confident decisions.
• Keep records organized – Maintain patient charts and sensitive info with discretion and professionalism.
• Assist with operations – From phone calls to paperwork, you’ll help the clinic run smoothly every day.

You’ll Be a Great Fit If…

• You love people. You’re warm, friendly, and love helping others.
• You’re organized and calm under pressure. You bring order to busy days.
• You’re self-driven. You take initiative, learn quickly, and don’t need hand-holding.
• You’re excited to grow. You want more than a job—you want a chance to level up.
• You’re open to learning sales and communication skills. You’ll help people commit to the care they need and deserve.
• You’re a team player. You thrive in a close-knit, no-drama environment where everyone pulls together.

Compensation & Benefits

Hourly Rate : $20 - $22/hour, Full-Time

• Health Insurance
• 401(k) with Company Matching
• Paid Time Off (PTO)
• Six Paid Holidays (including Christmas)
• Unpaid Week Off Option During Christmas (Clinic Closed)
• Performance-Based Bonuses
• Flexible Schedule & Three-Day Weekends
• Employee Discounts
• Ongoing Personal & Professional Growth Opportunities

Ready to Apply?

If you’re looking for more than “just another admin job” and you want to work in a clinic where your role matters, your growth is prioritized, and your contribution is valued, we want to hear from you.

How to Apply: Submit your resume. A brief cover letter telling us why

you're a great fit is encouraged.

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