Job Description

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.

Summary

The Commercial Success Intern will support the department’s process improvement initiatives, working closely with Business Operations Analysts and Specialists. This role is designed for a student or recent graduate eager to gain hands-on experience in business operations, process analysis, and cross-functional collaboration. The intern will contribute to streamlining workflows, supporting communication initiatives, and assisting with the maintenance and improvement of operational tools and documentation.

Key Responsibilities

• Assist in mapping, analyzing, and improving business processes within the Commercial Success department, with a focus on efficiency and effectiveness.
• Support the maintenance and updating of operational documentation, under the guidance of Business Operations Analysts.
• Contribute to the improvement and design of the department’s internal SharePoint site, ensuring content is relevant, accessible, and user-friendly.
• Participate in the review and coordination of internal company communications to ensure message consistency and clarity about Salesforce, the Commercial Success and BIS teams.
• Utilize Wrike project management tools to help track project progress, manage tasks, and support team collaboration.
• Build relationships with internal stakeholders, fostering a spirit of partnership and cooperation.
• Support ongoing projects led by Business Operations Analysts and Specialists as needed.
• Perform other duties as assigned to support the Commercial Success team’s strategic goals.

Requirements (Knowledge, Skills, Abilities, Competencies, Education & Experience)

• Currently pursuing or recently completed a Bachelor’s degree in Business, Marketing, Operations, or a related field.
• Strong analytical and problem-solving skills; ability to break down complex processes and suggest improvements.
• Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word); experience with Salesforce or similar CRM is a plus.
• Interest or experience in SharePoint site management
• Willingness to learn and use Wrike or other project management tools.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and take initiative in a fast-paced setting. Experience in leading or supporting process improvement projects, ideally in a cross-functional environment.

We Support Who You Are….

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.

Additional Information: To qualify, applicants must be legally authorized to work in the United States , and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. 

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment.

IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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