As a Trench Customer Training Specialist at United Rentals, you are responsible for the delivery and field execution of Excavation Safety for the Competent Person and Confined Space Training Classes (CPT/CST). You will provide our customers superior service within a specific assigned geographic territory spanning multiple branches. You will work with the Region Customer Trainer to coordinate and schedule training classes to maximize customer attendance and associated revenue. Your primary goal is to deliver a quality training class and experience to customers to drive customer training revenue and profitability. What You'll Do Schedule and deliver CPT/CST and other classes for customers Prepare and organize training materials and manuals to ensure training experience is optimal and well received by customers Work with local sales reps to identify key accounts and drive customer training revenue, focusing on year‑over‑year incremental growth and new account training opportunities Educate Field Management and Outside Sales Team on training revenue opportunities and drive them to increase training revenue Coordinate online evaluation surveys of customers for all classes delivered; document feedback and collaborate with the Region Training Director to improve any areas Maintain proper and up‑to‑date training credentials, OSHA certificates, etc. Other duties assigned as needed Requirements Bachelor’s Degree preferred; OSHA 500 Certificate possessed or pending receipt 3+ years of field safety training experience or OSHA compliance officer experience related to Trench Safety and Confined Space, plus related field experience Some sales experience preferred; ability to communicate effectively with customers at all levels Proficiency in the OSHA Excavation Standard 1926 Subpart P and Confined Space 1910 Solid platform training skills Superior public speaking and communication skills Strong influencing skills to drive field behavior Exceptional customer service skills Familiarity with Salesforce.com and/or other CRM sales technology tools to drive customer training Strong PC skills, with high proficiency in Excel, Access, PowerPoint, Word, & Project Valid driver’s license with acceptable driving record 80% overnight travel required (plane and car) This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Benefits Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Learn more about our full U.S. benefit offerings here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. Compensation Range: $65,615.00 – $108,265.00 #J-18808-Ljbffr United Rentals Life
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