Freight Broker Dispatch Job at PrideStaff, Murrieta, CA

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  • PrideStaff
  • Murrieta, CA

Job Description

Freight Broker Dispatch

Candidates must have previous experience as a freight broker to be considered.

Pay $28.00 - $30.00 Per hour

Shift/hours Monday Friday, 8am-5:00pm

Summary

To provide excellent customer service to carriers, customers, vendors and alike via telephone, email and in person. To assist in any and all areas as directed by management which includes but is not limited to: Answer all incoming phone calls assisting with questions pertaining to billing, dispatch, rate quotes, tracking, etc. Assist with Accounts Payable and Accounts Receivable which includes customer billing and carrier invoices. Process incoming mail and distribute accordingly. Process outgoing mail. Assist management when needed

Education Requirements/Work Experience Requirements

High School diploma.

Previous customer service and dispatch experience required. Knowledge of small business functions.

Daily Job Functions

Monitor emails throughout the day

Answer incoming calls

Obtain rate quotes via phone, email or website

Negotiate carrier rates

Work with carriers and customers on shipment movement

Schedule pick ups

Onboard and vet new carriers

Request carrier insurance

Process AP/AR

Process incoming mail via postal service

Scan documents

Post loads to Load Boards (Internet Truckstop/ DAT)

Submit carrier dispute charges

Process damage/loss freight claims

Process Reconsignments / Redeliveries

Track pickups and shipments in transit

Verify rates

Request older invoices from carriers

Upload forms, dispatch and BOL's to shipment profile

Assist Atlanta office

Compensation / Pay Rate (Up to): $29.00 - $30.00 Per Hour

All compensation and pay rates are dependent upon skills and experience.

PrideStaff is an equal opportunity employer.

PrideStaff

Job Tags

Hourly pay, Work experience placement, Work at office, Monday to Friday, Shift work,

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