Job Description

Job Description

Job Description

CV Resources is seeking a highly motivated and experienced Regional Operations Manager to oversee our Operations in the Eastern Region, covering several states, operating out of the Eastern Time Zone. The ideal candidate will have a strong background in the fabrication and servicing of industrial equipment, coupled with exceptional leadership skills to drive operational excellence and ensure customer satisfaction. 

• Provide leadership and full P&L oversight for all scale service operations within the region.
• Develop and implement operational strategies that support company goals, growth, and customer service objectives.
• Oversee day-to-day field operations for scale installation, calibration, maintenance, and repair to ensure efficiency, quality, and safety.
• Partner closely with cross-functional teams (Sales, HR, Safety, Quality, Finance) to streamline processes and enhance service delivery.
• Monitor and analyze operational KPIs—such as response times, service completion rates, technician utilization, and customer satisfaction—to identify improvement opportunities and drive performance.
• Manage budgets, forecasting, inventory, and resource allocation to optimize regional productivity.
• Promote and maintain a strong culture of safety, compliance, and high-quality workmanship across all technician teams.
• Build and strengthen client relationships, ensuring consistent communication and a high level of service.
• Recruit, train, mentor, and develop scale technicians and support staff to enhance skills, productivity, and career growth.
• Ensure compliance with all industry regulations, calibration standards, metrology requirements, and internal company policies.

  Required Skills/Abilities  

• Strong communication and negotiation skills
• Experience with ERP systems, data analysis, and vendor management software. INFOR a plus.
• Excellent organizational skills and attention to detail.
• High level of integrity and professionalism.
• Proficiency with operational or field-service management software, scheduling systems, and reporting tools.
• Ability to travel within the region as required.

  Education and Experience  

• Bachelor’s degree in Engineering, Operations Management, Business Administration, or a related field; equivalent experience (10+ years) may be considered in place of a degree.
• Minimum of 5 years of operations management experience, preferably in the scale service, industrial service, metrology, or related technical field environment.
• Strong understanding of service operations, calibration processes, quality control, and safety standards.
• Demonstrated leadership ability with proven experience managing field technicians or dispersed service teams.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong interpersonal and communication abilities, with the capability to work effectively across departments and with customers.

Position Type and Expected Hours of Work  
This is a full-time position; typical work hours and days are Monday through Friday, 8:00 a.m. to 5 p.m. PandoLogic. Keywords: Operations Manager, Location: Poca, WV - 25159 , PL: 602078185

Job Tags

Full time, Monday to Friday,

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