Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

U2tJekdGcmdvallFQVc3a1dhQ25xUkg2N3c9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time, Remote work,

Similar Jobs

MultiCare Health System

Physician Assistant - Orthopedic Trauma Job at MultiCare Health System

 ...communities we serve. MultiCareOrthopedics & Sports Medicineteam is seeking a full-time...  ...Orthopedic Surgery service. * Assist in surgery and work in growing outpatient...  ...MultiCare Health System is seeking a Physician Assistant Specialty Surgery to join our well... 

Beyond The Dog

Dog Trainer Job at Beyond The Dog

 ...Job Description Job Description Salary: $35 per session Beyond the Dog seeks experienced dog trainers to expand our Kansas City team! What you can expect from us: Compressed working schedule with a Four-day workweek + Flex Fridays. Industry-leading compensation... 

Techmate

IT Helpdesk Technician Job at Techmate

 ...files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc. Basic networking, rack/stack/patch, remote hands support, etc. Experience working with AD (active directory), domains, group policy, etc. E-mail, A/V conferencing, VoIP... 

Ashley Furniture Industries, LLC.

Manufacturing and Warehouse Associate - (Ecru, MS) Job at Ashley Furniture Industries, LLC.

 ...Train for Skill \n Join the Ashley Family as a Manufacturing or Distribution Associate and help bring quality furniture to millions of...  ...by moving materials strategically throughout our distribution center \n \n \n Your Impact on Our Ashley Family: \n \n Grow... 

Meshcapade

CV/ML Engineer for 3D Digital Humans (x/f/m) Remote Job at Meshcapade

 ...Who are we? Meshcapade is the 3D digital human company. We are creating realistic human avatars for use in apparel, games, fitness...  ...Our clients run the gamut of global names; a broad mix of tech, media, health and fitness, apparel, and education. What you will...