Job Description

Velir is an established mid-sized agency with a top-tier portfolio of clients, ranging from the world's largest non-profits to Fortune 500 brands. As of 2023, Velir acquired Brooklyn Data Company, a premier data and analytics consultancy focused on leadership, process improvement, implementation, and advanced analytics.

At Velir, we believe people are our greatest asset. Our culture is built on a foundation of trust, collaboration, and continued improvement. We strive for excellence in everything we do, embracing challenges as opportunities for growth. Our success is driven by a shared passion for making a positive impact on our customers, our communities and each other. We are a remote first company that offers competitive pay and excellent benefits.

Overview

Technical Project Managers in the Production Support department are responsible for developing and reviewing technical specifications for website work and ensuring that day-to-day operations run smoothly. Technical Project Managers act as a liaison for clients' web marketing teams and Velir's technical delivery team.

Technical Project Managers actively participate in the entire support development lifecycle over extended periods. Technical Producers work closely with internal team members to identify challenges and recommend solutions. Technical Project Managers are knowledgeable about web and content management systems standards and best practices and work to apply these standards to solve a client's business needs. Technical Project Managers will focus their contributions on strategic accounts for Velir. They will partner with Account Managers and VPs within Client Services to focus on growing these strategic accounts both in terms of revenue and services provided by Velir. Technical Project Managers will assist in building account plans by providing input and direction as well as technical details and limitations.

Responsibilities

• Partner with account team to grow and expand successful client relationships
• Manage all development phases of ongoing support engagements from requirements gathering through deployment
• Gather business and functional requirements with client stakeholders
• Document requirements and requested changes
• Facilitate approval of requirements
• Present solutions and recommendations based on client objectives
• Participate in creative brainstorming sessions and generate ideas for client campaigns and web sites
• Write clear and concise test cases for QA
• Validate development work against requirements and lead client demonstrations
• Lead project budgeting, planning, scheduling, contract adherence, risk management, and execution within budget and schedule
• Partner with Client Services to build and execute account plans that offer new and enhanced services to clients
• Mentor other Technical Producers in best practices
• Partner with Client Services to ensure consistent delivery of work to clients

Skills & Qualifications

• Strong communication skills and ability to work well in teams
• Ability to manage multiple, ongoing project timelines and/or support Program Managers with larger projects/budgets
• Must have moderate understanding of web development technologies (CMS, .NET, HTML/CSS/JS) but not necessarily the ability to program
• Working knowledge of scoping & estimate creation
• Demonstrated ability to lead project teams and manage project schedules and budgets
• Knowledge of web design and development lifecycles
• Knowledge of user experience concepts and web development trends
• Minimum 3 years of experience managing web projects
• Experience using development management systems, ideally JIRA and Atlassian toolset
• Experience working with content management systems from a delivery and editing standpoint

Physical Requirements

• Frequent sitting at a desk performing work on a computer
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Compensation Range

$90,000 - $100,000 annually. Please note that compensation packages are finalized after the interview process is concluded. We use a competency-based approach to base pay, which means it is based on the competencies and skills demonstrated for this role.

Core Company Values

• Take the Long View - Ensure the company is built to last
• Be Courageous - Make the right decisions even when they aren't the easiest decisions
• Be Genuine - Bring honesty and authenticity to all that you do
• Work with Focus + Passion - Display purpose and pride in your work and never stop learning

As an equal opportunity employer, we are firmly committing to diversity, equity, and inclusion in our hiring efforts. We recognize that we need team members from all backgrounds and experiences to successfully shape a positive employee experience as well as deliver our product and service solutions. To that end, we actively seek candidates who can bring diverse experiences and backgrounds to our team.

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