Job Description

The ON-SITE Director of Patient Accounting and Cash Applications is responsible for planning, organizing, and directing all billing, follow-up, cash application, and collections activities for Beacon Health System. This role focuses on maximizing cash flow, minimizing denials and bad debt, and improving collections on outstanding accounts receivable. The Director collaborates closely with financial leadership to identify and implement process improvements that enhance reimbursement and operational efficiency.

Key Responsibilities:

Strategic Leadership

• Partner with the Executive Director and financial leadership to develop and execute short- and long-term strategic revenue cycle goals.
• Establish and track key performance indicators (KPIs) to monitor progress toward organizational financial objectives.
• Develop, implement, and train staff on policies and procedures that enhance cash flow and reduce uncollected receivables.

Operational Oversight

• Lead daily operations of the Patient Accounting and Cash Applications departments, including billing, follow-up, cash posting, and collections.
• Drive operational excellence through effective problem-solving, team collaboration, and attention to detail.
• Collaborate with departments such as Coding, Reimbursement, HIM, Case Management, IT, Nursing, and Ancillary Services to streamline billing processes and ensure timely, accurate claims submission.

Team Development

• Recruit, interview, hire, and manage departmental staff.
• Provide ongoing coaching, performance evaluations, and disciplinary actions as needed to build a high-performing team.

Financial Reporting

• Oversee the preparation of recurring and ad hoc financial reports and accounts receivable analyses.
• Review and present trends and key findings to financial leadership and executive teams.

Vendor & Compliance Management

• Identify and manage strategic vendor relationships to improve revenue cycle performance.
• Maintain current knowledge of third-party payer policies and ensure departmental compliance.

Additional Duties

• Serve on cross-functional committees and represent the department in internal and external professional forums.
• Complete special projects and assignments as needed.

Leadership Competencies

• Drives Results: Consistently delivers on goals despite challenges.
• Customer Focus: Builds strong relationships and ensures customer-centric outcomes.
• Instills Trust: Acts with integrity and authenticity to gain credibility.
• Collaborates: Fosters teamwork and works effectively across departments.
• Communicates Effectively: Tailors communication for diverse audiences and ensures clarity.

Knowledge, Skills & Qualifications

• Strong understanding of third-party reimbursement policies and revenue cycle functions.
• Proven leadership experience managing complex operations and motivating high-performing teams.
• Strong analytical and problem-solving abilities with experience in developing and implementing process improvements.
• Excellent communication skills with the ability to interact effectively at all organizational levels and with external partners.
• Self-motivated with strong organizational and follow-through skills.

Working Conditions

• Office-based environment with standard business hours. Monday - Friday, On-Site

Physical Requirements

• Must possess the physical ability and stamina to perform essential job functions.

Job Tags

Similar Jobs