Job Description
First full week onsite in BEACHWOOD OHIO for training
After that FULLY REMOTE
Must be fully vaccinated
April 17 start date
1 month long project. Get your foot in the door to TEKsystems and we will keep you employed
Description
This group of contractors will service inbound phone calls from patients and or caregivers regarding their technology support needs.
They will be taking anywhere from 30-50 calls a day.
They must had the ability to connect to a network cable from their wifi to their supplied computer. Must have at least an ISP speed of 30\*\*\*\*
Must have reliable internet & reliable transportation for 1st week of project
Job Title
Service Desk Agent
Top Skills Details
1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience
Additional Information
• Average of 30-50 calls per day
• Average time of 1:45 between calls
• High level customer service skills
• Entry level technical service skills
Drug and background check required
External Communities Job Description
1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience
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