IT Director (Managed Services) Job at Robert Half, Elm Grove, WI

VFU4eEdGL2twelVPQjJQa1g2U2hxQnovNkE9PQ==
  • Robert Half
  • Elm Grove, WI

Job Description

Robert Half is seeking an experienced and motivated IT Director with managed services experience for our client near Elm Grove, WI. This role involves overseeing the overall IT strategy of the company, leading technical teams, managing client IT issues, and ensuring efficient project delivery. The ideal candidate will have a strong technical skill set, leadership capabilities, a focus on client satisfaction, and proven experience in growth and strategy.

Key Responsibilities:

  • Lead technical teams to deliver infrastructure and security services.
  • Manage team operations, performance, and professional development.
  • Oversee project execution, ensuring adherence to timelines, budgets, and client requirements.
  • Ensure client satisfaction by continuously improving service delivery and SLAs.
  • Collaborate with account management teams on project planning and pricing.
  • Develop relationships with vendors and implement best practices.
  • Provide strategic reporting on KPIs, opportunities, and challenges to leadership.
  • Travel locally as needed for client visits.

Qualifications:

  • 8–10 years of IT experience; minimum 3–5 years managing IT teams.
  • Extensive knowledge in areas such as server technologies, virtualization, networking, cloud solutions (e.g., Office365, Azure), security solutions, and disaster recovery.
  • Bachelor's or Associate's degree in engineering, computer science, or a related field (preferred).
  • Experience in a service provider or consulting environment is highly preferred.
  • Ability to manage hybrid and/or remote technical teams.

This role is ideal for a strategic and forward-thinking leader with strong communication and client service skills.

Job Tags

Remote job,

Similar Jobs

BluePipes

Travel Nurse - Registered Nurse - ER - Emergency Room - $2451 / Week Job at BluePipes

 ...every other holiday, 36 hours2 YR ED experienceEPIC experience in the past 6 months Requirements:ED that with visits greater that 150 pts per day. About Lancesoft:LanceSofts mission is to establish global cross-culture human connections that further the careers of our... 

NW Staffing Resources

Account Manager Job at NW Staffing Resources

 ...tour. Location: Vancouver, WA (Onsite) Salary: Approximately $90,000 annually (salaried, no commission) Schedule: Monday through Thursday, 6:30 AM 5:00 PM Key Responsibilities: Manage assigned OEM customer accounts to support growth objectives.... 

Mediacom Communications

Installer / Broadband Techician Job at Mediacom Communications

 ...As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn... 

Angela Bancalari Hospitality Recruitment & Consultancy

Executive Chef Job at Angela Bancalari Hospitality Recruitment & Consultancy

WE'RE SEARCHING FOR A TALENTED AND CREATIVE EXECUTIVE CHEF FOR A MANHATTAN CATERING COMPANY. WORK IN A BEAUTIFUL AND MODERN 12,000+ SQUARE FOOT COMMISSARY WITH PEOPLE WHO ARE PASSIONATE ABOUT CATERING The ideal candidate: Will have a minimum of five years of catering...

Youtile Electric Co., Ltd

Escort interpreter Job at Youtile Electric Co., Ltd

1.As a client escort interpreter, accompany clients on sightseeing tours.2.Accompany clients from the second to the fifth day of the Chinese Lunar New Year.