IT Technician Assistant Job at Omm It Solutions, Park Ridge, IL

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  • Omm It Solutions
  • Park Ridge, IL

Job Description




Please Note:


  • This is a 100% On-Site (Part-Time - Approx. 20 hours/week) located at Park Ridge, IL.

  • Schedule: Monday-Friday: 6 PM-9 PM, Saturday: 9 AM-5 PM & Sunday: 12 PM-5 PM (Approximately 20 Hours/Week).

  • Type: Part-Time, W2 Preferred.


Position Summary:


The IT Technician will support the daily technical operations during evenings and weekends. Under the direction of the full-time IT Manager, this role provides basic desktop support, public assistance, troubleshooting of routine issues, printer support, and general monitoring of network and AV systems.


Key Responsibilities:


  • Provide in-person support to staff and patrons during evenings and weekends

  • Assist users with login issues, printing problems, and workstation operation

  • Monitor and report issues related to Wi-Fi, access points, and AV equipment

  • Replace or troubleshoot peripherals (printers, scanners, phones) as needed

  • Assist with minor system reboots, cable management, or physical equipment setup

  • Log incidents, assist with documentation, and escalate issues to the IT Manager

  • Help perform maintenance tasks like updates and inventory checks under guidance

  • Ensure timely reporting of critical system alerts during working hours.

Requirements



Minimum Qualifications:


  • Associate degree/diploma in Information Technology or related field (or enrolled in a relevant bachelor’s program)

  • 1–2 years of basic IT support or help desk experience preferred

  • Familiarity with Windows 10/11, Office 365, printers, and basic networking

  • Strong communication and problem-solving skills

  • Comfortable working in public-facing settings

  • Must be dependable and able to work onsite during specified evening/weekend hours.

Job Tags

Full time, Part time, Work at office, Weekend work, Sunday, Saturday, Afternoon shift, Monday to Friday,

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