Job Description

divh2Operations Supervisor/h2pWIN Waste Innovations is looking for an Operations Supervisor. This person will be responsible for supervising the collections activities for multiple lines of business within Hauling. The Operations Supervisor will oversee the commercial, residential, roll-off (industrial) and/or container delivery and pick up. The Operations Supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive excellence. They will ensure adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards./ppResponsibilities:/pulliUnderstand and provide leadership to achieve and communicate about safety goals and objectives./liliWork to remove unsafe conditions or situations from drivers routes./liliPartner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards./liliOversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program./liliEngage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees./liliUnderstand missed pickup goals and meet or exceed expectations related to those goals./liliResolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders./liliInteract with customers to solve and rectify any issues and improve the overall customer experience./liliServe as a positive representative of the Company to drive customer satisfaction and loyalty to the Company./liliEstablish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans./liliLead drivers to exceed productivity goals and expectations for all routes./liliCreate, modify and improve routes to maximize density and improve efficiency./liliReduce route hours to the extent possible with techniques such as service conversions and container upsizing./liliExecute other operational plans to help achieve or exceed the divisions budgeted goals./liliUnderstand, support and execute service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance./liliCreate a collaborative, communicative team environment and drive employee engagement with the Company./liliBuild and develop talent on the team, understand employees career goals and provide coaching to get employees ready for advancement with the Company./liliMaintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management./li/ulpQualifications:/pulliDirect and supervise staff./liliDemonstrated problem-solving, analytical, critical-thinking and decision-making skills./liliIs collaborative; builds and works with teams./liliCreative thinker who challenges conventional solutions./liliDemonstrates and promotes safety and ethical behavior./lili1-3+ year of lead or supervisory experience./li/ulpWhat Youll Enjoy:/pulliIndustry leading benefits/liliMultiple and flexible medical plans/liliOutstanding PTO program/liliFloating Holidays/liliStrong 401k program and company match/liliTuition reimbursement plan/liliCollege loan reimbursement/liliCollege scholarship program for dependents/liliParental Leave Program/liliInclusive culture/liliEmployee engagement events/liliEmployee resource groups/li/ulpWIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. We believe in preserving our environment for future generations while providing for todays needs. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We process more than 11 million tons of waste annually, converting 6.7 million tons of waste into clean, renewable energy that powers 340,000 homes. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream. At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled./p/div

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