Job Description

Receptionist

We're seeking a professional and welcoming Receptionist to join a high-impact Workplace Experience team. This role serves as the first point of contact for hundreds of daily visitors and employees, helping create a positive and secure environment across multiple office locations. The ideal candidate is tech-savvy, people-oriented, and thrives in a fast-paced, service-driven setting.

Reception & Guest Services

• Greet and check in visitors and employees with warmth and professionalism
• Issue badges, manage lobby amenities, and support office tours
• Maintain lobby cleanliness and appearance
• Provide local information and general support to guests
• Direct vendors and service providers appropriately

Administrative & Operational Support

• Use tools like G Suite, Slack, and Jira to manage requests and communications
• Track and fulfill workplace tickets and help center inquiries
• Order and organize supplies for reception and shared spaces
• Support mail distribution, shipping/receiving, and lost-and-found logging
• Conduct daily walkthroughs and report facility issues

Event & Community Space Support

• Assist with setup, breakdown, and clean-up for meetings and events
• Coordinate with facilities and events teams for logistics and vendor access
• Provide ad-hoc support for programs and cross-site coverage

Team Collaboration

• Work as part of a coordinated reception team across multiple locations
• Float between offices to support coverage gaps and peak activity
• Adapt to different team dynamics and operational needs

Compliance & Confidentiality

• Uphold company policies and procedures
• Maintain confidentiality and handle sensitive information appropriately

Qualifications

• High school diploma required; some college coursework preferred
• 2+ years in a customer-facing role (reception, hospitality, or service)
• Strong communication, organization, and problem-solving skills
• Proficient with G Suite, Slack, Jira, and comfortable learning new tools
• Able to lift and carry up to 50 pounds regularly
• Experience in security or access control is a plus
• Familiarity with nonprofit, government, or research environments is helpful

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

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